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The software serial number is a 25-character alphanumeric string that is used to unlock and activate the software: ABBBBBBCCCDDDDD this is an example of a rslogix 500 software serial number.How do I find my rslogix 500 software serial number? You will need to contact your Mastercard/Visa/Discover card issuer for this information. The process for requesting the activation code varies depending on your financial institution, but typically involves providing your credit card details and the 5-digit CVV security code located on the back of most cards. You may also be requested to provide contact information for where you reside, as well as payment information. For more information about the activation process, please consult your card issuer. Once you have received the serial number from your credit card company, simply complete one of our contact forms with your contact information and serial number, and we will provide you with a link to download the software. Can I activate rslogix 500 software using a hardware dongle? Unfortunately not. You must use a valid software serial number obtained from your credit card company in order to activate rslogix 500 software. Hardware dongles are not supported by Rockwell Automation’s licensing policy. This is to protect our customers from the use of pirated software. I'm having difficulty obtaining a software serial number from my credit card company. You'll need to contact your credit card company and request their help in obtaining this information. The Rockwell license server will not process requests without a valid software serial number. Rockwell does not provide this information to order fulfillment centers, and we require you to submit proof of purchase and proof of your credit card issuer's support for the Software Serial Number Licensing program before we can fulfill your request. If you can provide proof that you have attempted to obtain the Software Serial Number from your issuer, we will help by contacting them directly on your behalf. Please provide this information in the contact form. Once I have my software serial number, how do I activate software? You'll need to visit your local Rockwell Automation sales office or authorized reseller. You will need to bring with you your rslogix 500 desktop license card (located on the back of your manual), one piece of government-issued photo ID, and your credit card. The sales representative will take one copy of each document to fill out an anti-piracy form. This form will confirm that you purchased rslogix 500 software and can be used for future purchases (please see the Activation Process FAQ). Once this document is completed, the sales representative will fill out a new license card with your company's information and activate the software. How long is rslogix 500 software activated for? The software can be activated for a period of five years from the date of purchase. If you have recently purchased rslogix 500 software, please contact your Rockwell Automation sales representative to request a new license card as soon as possible as this will ensure that the activation period starts from your most recent date of purchase. What happens if I forget my software serial number? If you have forgotten your software serial number, you must request a new license card so that we can send you a new serial number. eccc085e13
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